Simple, transparent pricing
for your intelligent storefront.
Choose the plan that fits your current volume and scale as your message volume grows. No hidden fees, ever.
FREE
Perfect for exploring the basics of conversational commerce.
- check_circle50 automated messages/mo
- check_circleHybrid-search RAG bot
- check_circleShopify policy import
STARTER
The essentials for small stores building their first chatbot.
- check_circle500 automated messages/mo
- check_circleSuggested-question chips
- check_circleThumbs feedback collection
- check_circle"Powered by" badge removed
GROWTH
Growth marketer toolkit — proactive engagement, quizzes & guided discovery.
- check_circle2,500 automated messages/mo
- check_circleURL crawler + bulk CSV import
- check_circleProactive triggers (inactivity / exit-intent)
- check_circleQuiz / product finder builder
- check_circleLong-context memory + Voyage reranker
PRO
Full Shopify operations — order tools + cart-recovery flows.
- check_circle10,000 automated messages/mo
- check_circleEverything in Growth
- check_circleOrder tracking & cancellations
- check_circleCart abandonment recovery + discounts
Each customer-sent message counts toward your monthly quota. Bot replies are free.
Compare our features
| Feature | Free | Starter | Growth | Pro |
|---|---|---|---|---|
| Monthly automated messages | 50 | 500 | 2,500 | 10,000 |
| Hybrid-search RAG bot | check | check | check | check |
| Suggested questions + thumbs feedback | — | check | check | check |
| URL crawler + bulk CSV import | — | — | check | check |
| Proactive triggers | — | — | check | check |
| Quiz / product finder | — | — | check | check |
| Voyage AI reranker | — | — | check | check |
| Order tracking & cancellations | — | — | — | check |
| Cart abandonment recovery | — | — | — | check |
Billing FAQ
Can I cancel anytime?
Yes, KeyChat is a month-to-month service. You can upgrade, downgrade, or cancel your subscription at any point from your Shopify admin panel without penalties.
How do the free trial work?
Starter, Growth, and Pro plans all come with a 14-day full-access trial. You won't be charged until the 15th day. You can revert to the Free plan anytime during the trial.
What counts as a "message"?
Every message a customer sends to the bot counts as one toward your monthly quota. Bot replies are free, and the counter resets every 30 days.
Do you offer enterprise pricing?
Absolutely. If you have over 35,000 monthly messages, contact our support team for a custom high-volume quote tailored to your server requirements.
Ready to boost your store's conversion?
Join over 5,000 merchants who are scaling their support and sales with KeyChat AI.